Privacy Policy: Senior Lenders Reverse Mortgage Website and Customer Service

It is our goal to provide you with the most valuable and professional service in the mortgage business and to keep you as a customer for as long as you have mortgage needs. We understand that protecting your privacy is important. It is our obligation to keep all information about you secure and confidential. That is why we have established a Privacy Policy that protects the security of any public and non-public personal and financial information you provide to us. Below we outlined our security practices with regard to protecting all of your personal informatoin . We, our and us mean Senior Lenders Reverse Mortgage. You and Your mean the following individuals: Those consumers who have provided us with non-public personal information for the purpose of determining if they qualify for a mortgage loan. Non-public personal information means personally identifiable financial information about you that we collect in connection with providing a financial product or service to you. This does not include information that is available from public sources, such as government real estate records. Affiliate means a company we own or control, a company that owns or controls us or a company that is owned or controlled by the same company as us. Non-affiliated third party means a company that is not an affiliate of ours. We collect non-personal information about you from the following sources: Information that we receive from you on applications or other forms; information about your transactions with us, our affiliates or others; and information we receive from a consumer reporting agency.

Information We Collect and Disclose

We collect, retain and use only the personal information that is absolutely necessary to process your mortgage loan. We may disclose personal information about you to a carefully selected group of service providers and third parties that assist us in the mortgage loan process. These parties include, but are not limited to, licensed credit reporting agencies, federal and state regulators, and payment coupon booklet vendors. After we receive your information, we may contact you directly via phone, e-mail or other communications. All of our employees operate under federal and/or state laws and regulations and believe, as we do, that the internet is an exciting and secure place to do business. We will not disclose your income or credit information or your social security number. Finally, we may disclose information about you as required by law. Spwcifically, we collect and disclose: information we receive from you on your loan applicatoin or other forms, such as your name, address and social security number; information about your past mortgage history (such as your loan balance and payment history); and information we receive from a credit reporting agency, such as your creditworthiness and credit history. While we collect information about your income and assets, we only disclose this data to third parties who must have it for the loan decision-making process, such as investors (like Fannie Mae) and mortgage insurance companies.

Why You Can Feel Secure

We do not disclose any personal information about our former customers to anyone, except as permitted or required by law. Keeping your financial information secure is one of our most important responsibilities. We will permit access to personal information about you only to employees of Senior Lenders Reverse Mortgage who need to know that information in order to process your mortgage loan. These employees are committed to keeping your personal information safe and secure. We strive to maintain the accuracy of your information and will respond in a timely manner if you notify us that your information is not correct. We have implemented administrative, technical and physical safeguards to protect your information. These include setting policies and procedures for carefully handling customer data.

Non-Personal Information Collection and Cookies

The only information we automatically collect and store during your visit to our Web site is non-personally identifiable information such as the location of your Internet service provider, Internet protocol address, the browser and type of machine you are using, the Web site that referred you to us, the pages you request and the date and time of those requests. This information is compiled and cannot be attributed to your individual computer. This site may employ the use cookies at any time. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. You may still use our Web site even if you reject the cookie. However, it is possible that some parts of the Web site will not function properly if you do so. Cookies may also be used by some of the web sites to which we link.

Links to Other Web Sites

This Web site may contain links to other Web sites not operated or controlled by Senior Lenders Reverse Mortgage. These links are provided as a convenience to the visitors to this Web site. Since Senior Lenders Reverse Mortgage does not operate or control linked Web sites, we cannot be responsible for the personal information collection and use policies of linked Web sites. Therefore, you should review the privacy policy of linked Web sites prior to use or giving personal information.

Changes to this Privacy Policy

We reserve the right to modify our Privacy Policy. Please revisit our Privacy Policy from time to time for changes and updates.